Surestay Plus Hotel By Best Western Fayetteville

ex. Rodeway Inn/RI.

1957 Cedar Creek Road, Fayetteville, NC, United States, 28312show map
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Highlights
7
Very goodBased on  176 reviews
Overview

Surestay Plus Hotel By Best Western Fayetteville is a 2-star accommodation with a safety deposit box, an elevator and a car park. Renovated in 2007, the hotel combines historic architecture with ultimate comfort.

This comfortable hotel is situated 15 km from Cross Creek Mall. The property lies within 7 km from the city center.

The hotel allows quick access to a valley and a botanical garden.

Municipal airport can be reached in 15 minutes by car from Surestay Plus Hotel By Best Western Fayetteville.

Rooms

This property comprises 120 rooms featuring first floor king room, first floor queen room and king room with free wireless internet, a private safe, TV, coffee/tea makers and a sofa. These non-smoking rooms provide bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Guests can dine at Shoney's and Marquis Bistro located within 5 minutes' walk away.

Services

There are such business facilities as computer equipment, a business center and a conference room on the premises.

Relax

Such on-site leisure facilities as a rooftop terrace, an outdoor swimming pool and a golf course are available for the guests' use. The property offers a gym and a fitness center to keep shape.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of rooms:   120.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Laundry

Sports & Fitness

  • Fitness centre

Services

  • Laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service

Dining

  • Free American breakfast
  • Restaurant
  • Bar/ Lounge area
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Spa & Leisure

  • Seasonal outdoor pool

Room features

  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 17 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Ruby TuesdayRuby Tuesday600 ft1936 Cedar Creek Road
Shoney'sShoney's500 ft1945 Cedar Creek Rd
Marquis BistroMarquis Bistro500 ft1965 Cedar Creek Rd
Cracker Barrel Old Country STRCracker Barrel Old Country STR700 ft1625 Jim Johnson Rd
Pizza HutPizza Hut2700 ft2116 Cedar Creek Road
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Eastover Ball ParkEastover Ball Park2.5 mi
Jambbas Ranch Tours IncJambbas Ranch Tours Inc7.5 mi
Crown Center Crown Center 4.0 mi1960 Coliseum Dr
Fascinate-U Children\'s MuseumFascinate-U Children\'s Museum4.3 mi116 Green St
Museum of Cape FearMuseum of Cape Fear5.0 mi801 Arsenal Ave
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Getting around
Airports
Municipal (FAY)3.4 mi
Simmons AAF (FBG)10.6 mi
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Reviews
7.0
Very goodBased on  176  reviews
  • 9.6
    Exceptional

    Excellent choice for anyone passing by Fayetteville. I recomend this hotel very much

  • 3.8
    Guest rating

    Low price was reflected in condition of room. At least room was bedbug free.

    Room was dirty and in disrepair. Connecting door would not lock. Key quit working every day. Approached by person driving around asking for money. Watched others in parking lot in what appeared to be drug deals.

  • 4.6
    Guest rating

    The overall cleaniness was horrible. Stained sheets, stained carpets, hair in the tub, dirty microwave and fridge.

  • 2.4
    Guest rating

    The GM was extremely rude and unprofessional. I will never stay at a rodeway inn again. Made us move rooms. Said they put us in the wrong room for dogs. Made us pay$30 for pets. That wasn't stated in booking or on their web site. I called choice hotels with complaint. Worst experience ever. The GM called me a liar and uneducated women.

    Everything. Unsafe construction zone outside. The toilet flooded and wires hanging out Of the walls

  • 7.4
    Very good

    The pool opened at 10 am with a checkout time at 11 forcing you to stay another night to enjoy the pool.

  • 9.2
    Superb

    The smoking rooms aren't as nice but still good. I'm very fashionable! I want the nice room with my newports lol!

  • 5.0
    Guest rating

    Sheets dingy. Stale smell in room. Used condom noted on floor behind bed. Refridgerator was dirty. Had to buy flat sheets to go over the beds and blankets to cover us. No way were we going to sleepon those sheets. Not clean at all.. I would not recommend. Even my teenager noted how subpar it was. Wanted to change hotels as soon as we got in the room but we were already charged and couldnt change our reservation details.

  • 5.4
    Guest rating

    The price and location were nice, but the cleanliness and state of the rooms that we booked were pretty poor. The gentleman that we spoke with at check in (and the woman that he was training) were really great. Very friendly, and welcoming, very kind eyes and a beautiful accent. We really enjoyed the yogurt at breakfast. The biscuits and gravy were pretty okay too. The breakfast attendant was really nice to our family. The location was close to where we needed to be and ultimately we really did enjoy our stay in Fayetteville.

    When waiting to check in I overheard another guest complaining that the housekeeper kept putting a do not disturb door hanger on the guests door so that they didn't have to clean his room during his stay. Our rooms were not clean. I never expect to have to use the washcloths provided in the room to clean the room with upon arrival. We had to wipe down all of the surfaces in the room with one washcloth because there were hairs on several surfaces, smudges on the mirror, drawers were all open, and we cleaned the seat and rim of the toilet with the other washcloth. Using only water and the washcloths provided we were able to get this room cleaner that I'm sure it had been in a while. I wondered if our room had even been attended to and kept prior to our arrival...but the bed had been made so we had to assume that housekeeping had been in there. It seemed to me that the housekeeping staff that was responsible for cleaning our rooms was not invested in their job and probably should either be retrained, or gifted with the opportunity to find another job that they can take more pride in. I get that it's tempting to use really small plates in an effort to encourage guests to take and waste less food, but wow it was hard to eat on the teeny-tiny plates that were provided, especially for the waffle that my daughter had. We mostly chose to use cereal bowls instead. The rooms were fairly inexpensive, but I just wish that I'd opted to pay more and have our family stay elsewhere everything considered. I don't say any of this to be a complainer but rather to highlight areas that really could be improved upon pretty easily that would really make a big difference for future guests.

  • 7.4
    Very good

    Staff was super nice!

    Location and the accommodation my floor was wet, not the greatest AC. But I would most likely come back if I'm ever in North Carolina again!

  • 3.8
    Guest rating

    The lady that was in charge of the breakfast was very welcoming and nice, this was the only good aspect of our stay

    Dirty and old structure

  • 6.6
    Good

    The staff was so nice! The bed was comfy

    The carpet in the room was coming up off the floor and was folded out. The shower was a little dirty. 2 of the equipment pieces in the rec room was broke.

  • 6.2
    Good

    The pool

    That it seemed run down and needed to be updated specially the windows and the door locks.

  • 3.8
    Guest rating

    Gentleman at the front desk seemed like he hated his job and was kinda rude. Spoke very poorly about another customer that had just called while we were being checked to find out the spelling and location ( I assume they were lost). It also seemed as they were trying to remodel he rooms. My recommendation is that you should paint where the old picture frames were and also patch the old holes with spackle not tissue paper.

  • 5.4
    Guest rating

    Wasn't clean and no towel in the room

  • 5.4
    Guest rating

    I fell at the entrance to the dining room. I am 66 the sidewalk is slanted and there is a 2 inch difference between the sidewalk path and the brick edging and I fell off the edging. All is the same color!!! I have knee replacements and needed to get help getting up. They offered to call an ambulance I was bleeding but I refused

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Highlights
7
Very goodBased on  176 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 17 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Municipal (FAY)3.4 mi
Simmons AAF (FBG)10.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room